Shipping policy

Domestic Shipping Rates:

• USPS First Class (7-10 business days) *Calculated at checkout
  
• USPS Priority (1-3 business days) *Calculated at checkout
• UPS Ground (1-5 business days) *Calculated at checkout
• UPS Next Day Air (1 business day) *Calculated at checkout

*Delivery times are estimates and do not guarantee delivery dates or times.

*Ellie Vail Jewelry is not responsible for packages that have been confirmed delivered by the carrier, but were not received by the customer. 

International Shipping Rates:

• All international shipping rates and carriers are calculated at checkout. *Duty fees are included at time of purchase. 

*Delivery times are estimates and do not guarantee delivery dates or times.

*Ellie Vail Jewelry is not responsible for packages that have been confirmed delivered by the carrier, but were not received by the customer. 

FULFILLMENT:

• Orders placed Monday-Friday before 12:00 PM (EST) will be processed and shipped within 5-14 days depending on the size of the order for in stock products.
• Orders placed Monday-Friday after 12:00 PM (EST) will be processed and shipped within 5-14 days depending on the size of the order for in stock products.
• Orders placed Friday after 12:00 PM (EST) or over the weekend will be will be processed and shipped within 5-14 days depending on the size of the order for in stock products.

*Orders placed on a holiday will be shipped out the next business day.

ORDER CHANGES: